Everyone we dealt with was very professional. Bif McCullough was very helpful and always polite, especially since I ordered my Tahoe in November 2021, he was very kind when I would call and ask for any news. He is a super individual! Amy Dowen was just super as she completed our deal in the finance department! She is so professional and competent and never gets ruffled! We were very please with our purchase and I love my new 2023 Chevy Tahoe!