150 Reviews Found
Confirmed Service Customer
Amanda is great. She makes you feel welcome as soon as you walk in. Then she explained everything about new tires and the GM rewards program.
Kimberly B.
WASHINGTON
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
Staff knowledgeable and very friendly. My questions were answered and the service was completed in a timely manner.
Phyllis H.
BRIDGEPORT
Business Response
Thank you for taking the time to write about your visit. It is wonderful to hear that our staff at Memering Motorplex was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
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Confirmed Service Customer
Service department in always easy to get to, and if they are covered up they always get back to me ASAP.
Chuck T.
VINCENNES
Business Response
Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Amanda was great with organizing vehicles to drive while work was going on. Had a little problem getting everything fixed but it’s all working great now!
Colin M.
PETERSBURG
Business Response
Hi there, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
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Confirmed Service Customer
Put regular oil in rather than synthetic that they have been putting in. Then then had to drain oil and put in synthetic.
George F.
VINCENNES
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Confirmed Service Customer
Everyone was very nice and friendly. Popcorn and cookies in customer waiting room. Heaven.
Jack K.
LAWRENCEVILLE
Business Response
Hello Jack, we are glad we could help! We sincerely value your business and look forward to your next visit!
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Business Response
We love hearing from happy customers. Take care.
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Business Response
Thank you for this positive rating! Have a great day.
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Confirmed Service Customer
Willing to pick my vehicle up from work and even let me drive it overnight when wasn't finished after day 1. Very professional and it's clear they want my business!
Thomas K.
MONROE CITY
Business Response
Hi, we are so happy to read such a great review about Memering Motorplex! We hope you have a great day!
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Confirmed Service Customer
Was told work typically takes 2-3 hours. They knew make and model of truck. I was told to have truck there by 9 am. They had truck for over 8 hours which put me in a bind. They could have at least told me they were behind when it was dropped off so different arrangements could have been made. Workmanship May be good but customer relations was poor
Kenneth R.
BRUCEVILLE
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Business Response
Thanks for the great feedback!
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Business Response
Thomas L, we sincerely appreciate your feedback. Each employee is a valued member of the Memering Motorplex team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Business Response
Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
The only problem I had with your service was time. I was told about 20 minutes and to took just over an hour last my appointment time.
Raymond C.
RAGSDALE
Business Response
We would like to thank you for sharing this feedback. Raymond, we appreciate your feedback as it helps us grow as a dealership and we will be sharing your comments with our team.
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Confirmed Service Customer
The service department is very attentive to any mechanical issues that I'm having on any of my vehicles and always quickly works me in as soon as possible. Highly recommend!
Patrick C.
VINCENNES
Business Response
Patrick - thank you for taking the time to write about your experience at our dealership. All of us at Memering Motorplex pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!